Smartthings Door Lock Unavailable

Yale push button deadbolt door lock b1l yrd110.

Smartthings door lock unavailable.

Check replace the lock batteries. So far some things i love and some things i find really frustrating with smartthings. From the home screen touch menu and select devices. I m new to smartthings from having used wink for the past 5ish years.

With wink all i had to do was add the device and then i was able to get push notifications every time it was locked unlocked i could view code. This will usually fix itself within a few days once the issue has been resolved from smartthings end. To do this in the smartthings mobile app. If the batteries are showing less than 65 replace them.

I found this thread hoping to hear i wasn t alone. There are typically 2 categories for why a devices does unavailable. I have the schlage connect z wave model be469. Drshaw september 13 2017 3 01am 6 the last two days smartthings has become completely unusable to me.

This lock model has a firmware issue of reporting the wrong battery level and it can cause the lock to die suddenly below this threshold sometimes due to excessive load on the battery causing the voltage to drop below the operating threshold. Of course the rest of the devices some cree bulbs the garage door opener and a few others are still unavailable even after a repair so we ll see what support says. Smartthings works with door locks.